Hotel Frontdesk Management
When it comes to creating positive first impressions, the job of front desk associate is arguably the most important of any hotel staffer. For guests booking online or via third parties, the front desk literally is their first impression. Even for those who have spoken with the reservations team by phone prior to arrival, their front desk arrival experience will set the tone for their entire stay.
- Front Desk Agents
- Accommodation reservation and sales agents
- Guest services attendant
- Or anyone who wants to work in this field
We have individual (private class one on one), group classes, morning, afternoon and evening sessions. Every day classes available. You may inquire through any of our training coordinator, plan ahead and start your career with us.
- Interpersonal Skills
- Guest Services
- Reservations & Sales
- Arrivals & Departures
- Departmental Operations
- Safety & Security
Certification Issued By:
Institute of Professional Managers
IPM - USA commenced operations in San Francisco USA as an Executive Education programs for positions in Middle East and Far East, Africa. The founders and owners of IPM had worked for many years Executive Education and business training in USA, EU, UK, and Middle East and recognize the growing demand for Executive Education speakers around the world.
Knowledge of Human Development Authority
KHDA Dubai Government, UAE
The Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction and quality of private education and learning in Dubai.
Membership Issued By:
High Authority Council for Arab Managers (HACAM)
High Authority Council for Arab Managers (HACAM) HACAM believes that this certificate will be a valuable resource for professionals within the Arab world in order to understand how these and other processes for organizational improvement are interrelated. HACAM provides training program in the Middle East and targets Managers of quality-focused organizations/industries, professionals aiming to increase their effectiveness/ productivity and anyone interested in the field of quality.
We provide two easy steps on how you can join the course.