Information Technology Infrastructure Library ITIL



The Information Technology Infrastructure Library (ITIL) is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practice, drawn from the public and private sectors internationally.

IT Service Management (ITSM) derives enormous benefits from a best practice approach. Because ITSM is driven both by technology and the huge range of organizational environments in which it operates, it is in a state of constant evolution. Best practice, based on expert advice and input from ITIL users is both current and practical, combining the latest thinking with sound, common sense guidance.

  • ITIL Foundation
  • ITIL Intermediate Level
  • ITIL Managing Across the Lifecycle
  • ITIL Expert Level
  • ITIL Master Qualification

We have individual (private class one on one), group classes, morning, afternoon and evening sessions. Every day classes available. You may inquire through any of our training coordinator, plan ahead and start your career with us.

  • ITIL Foundation
  • ITIL Intermediate Level
  • ITIL Managing Across the Lifecycle
  • ITIL Expert Level
  • ITIL Master Qualification

Certification Issued By:


Knowledge of Human Development Authority
KHDA Dubai Government, UAE
The Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction and quality of private education and learning in Dubai.

We provide two easy steps on how you can join the course.

  • Register Online or
  • Fill-up the registration form and visit the Institute, with the following requirements then pay the necessary fees.
    • passport copy or national id copy
    • 1 copy of passport size photo
    • education certificate copy
    • CV or background profile