Public Relation & Customer Service Professional



Creating and maintaining a positive image for your organization has always been an imperative condition for its survival. Before the advent of social media a company could ponder how to handle a Public Relations crisis over a day or two. In today’s world of social media, such durations can spell the difference between survival and bankruptcy. Effective and timely PR can save a company and turn a crisis into an opportunity. Poor PR on the other hand, can ruin it. Whether you need to develop a PR campaign to promote your company or acquire crucial media skills; whether you wish to advance your knowledge about events and conferences management or implement a Corporate Social Responsibility (CSR) initiative, Meirc’s PR training programs will give you the information you need and guide you in the right direction. For a list of these programs, please refer to the schedule below.

  • Public relations and customer service are the deliberate, planned and sustained effort to establish and maintain mutual understanding between an organization (and individual) and its (or their) publics. It's the key to effective communication in all sectors of business, government, academic and not-for-profit.
  • It is a management function which evaluates public attitudes, identifies the policies and procedures of an individual or an organization with the public interest, and plans and executes a program of action to earn public understanding and acceptance.
  • The industry comprises consultancy and in-house practice, across a vast range of specialist areas - media relations, internal communication, publicity and events, government relations, public affairs, crisis and issues management to name a few - in all business sectors including healthcare, financial services, technology, community, consumer and more .
  • While the term seems rather simple, the craft of public relations and customer service has evolved to cover a myriad of tasks on behalf of governments, enterprises and individuals

We have individual (private class one on one), group classes, morning, afternoon and evening sessions. Every day classes available. You may inquire through any of our training coordinator, plan ahead and start your career with us.

  • PR in a Changing Environment
  • The Functions of PR
  • PR and Communication
  • The Role of PR Professionals in Dealing with the Internal and External Public
  • Verbal Communication Skills
  • Written Communication Skills
  • Press Conferences

Certification Issued By:


Institute of Professional Managers
USA
IPM - USA commenced operations in San Francisco USA as an Executive Education programs for positions in Middle East and Far East, Africa. The founders and owners of IPM had worked for many years Executive Education and business training in USA, EU, UK, and Middle East and recognize the growing demand for Executive Education speakers around the world.

Knowledge of Human Development Authority
KHDA Dubai Government, UAE
The Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction and quality of private education and learning in Dubai.

Membership Issued By:

High Authority Council for Arab Managers (HACAM)
Egypt
High Authority Council for Arab Managers (HACAM) HACAM believes that this certificate will be a valuable resource for professionals within the Arab world in order to understand how these and other processes for organizational improvement are interrelated. HACAM provides training program in the Middle East and targets Managers of quality-focused organizations/industries, professionals aiming to increase their effectiveness/ productivity and anyone interested in the field of quality.

We provide two easy steps on how you can join the course.

  • Register Online or
  • Fill-up the registration form and visit the Institute, with the following requirements then pay the necessary fees.
    • passport copy or national id copy
    • 1 copy of passport size photo
    • education certificate copy
    • CV or background profile