Professional Certification in Amadeus

This Course is the ideal way to gain an Amadeus Global Distribution System (GDS/CRS) professional certification. Our training approach is hands on, using practical review which use scenarios that may occur in a Travel Agency. Training curriculum, materials and trainer skills are reviewed regularly. This ensures relevance to current industry practices. This course will give its participants an in depth understanding in the Amadeus system interface and how to use it to create bookings, it will also give knowledge regarding the Reservation maintenance specifically the skills in entering and updating Passenger Name Record (PNR) data with information such as special requests, seat assignments and frequent flyer account numbers, how to handle electronic ticketing and interpret paperless data.

Click here to view Amadeus Certification

We have individual (private class one on one), group classes, morning, afternoon and evening sessions. Every day classes available. You may inquire through any of our training coordinator, plan ahead and start your career with us.

  • Module 1: Introduction to Amadeus
  • Module 2: Amadeus Help and Information System
  • Module 3: Encoding, Decoding and Conversion Options
  • Module 4: Amadeus Air and Flight Information
  • Module 5: Passenger Name Record (PNR)
  • Module 6: Remarks, Service Requests
  • Module 7: Advance seating requests, seat maps and booking specific seats
  • Module 8: Amadeus Queues
  • Module 9: Amadeus Fares Quotes Displays, Notes and Routing
  • Module 10: Pricing of PNR and Itinerary
  • Module 11: Amadeus Central Ticketing
  • Module 12: Amadeus Automated Refunds and Reports
  • Module 13: Amadeus Hotel
  • Module 14: Amadeus Cars
  • Module 15: Amadeus Insurance
  • Module 16: Amadeus Quick Reference

Certification Issued By:

Amadeus IT Group is a multinational IT Provider for the global travel and tourism industry.

Knowledge of Human Development Authority
KHDA Dubai Government, UAE
The Knowledge and Human Development Authority (KHDA) is responsible for the growth, direction and quality of private education and learning in Dubai.

We provide two easy steps on how you can join the course.

  • Register Online or
  • Fill-up the registration form and visit the Institute, with the following requirements then pay the necessary fees.
    • passport copy or national id copy
    • 1 copy of passport size photo
    • education certificate copy
    • CV or background profile